SYSTEMS & SERVICES Helping grow your business Pivotech

We want to help you grow your business

Our Services

Partner with Pivotech™ to grow your business. Our dedication to the industry, our customers, and the market is unmatched.

 

We work everyday to innovate and improve our industry, our products, our systems, and our service. The Pivotech team listens to our customers and researches the marketplace to evolve and respond to an everchanging world.

 

Call the Pivotech team with your questions. Our experts can help you with tricky installations, highly engineered projects, getting the most out of our time-saving software programs, and oh so much more.

 

We want customers to come to Pivotech as their preferred choice. We make great products, deliver great service, and have fun doing it.

PIVOTPOINT™

  • Online ordering of extrusion, hardware, Optimas, and components
  • Download technical manuals and brochures
  • Invoice copies at your fingertips
  • Download your price list
  • Accessible from your smart phone

PIVOTPOINT PRO™

  • Configure, price, quote
  • Instant glass sizes
  • Easily manage out-of-square
  • Digitise job records
  • Quoting capability to close the sale on the day you measure
  • Kit ordering direct from the program

CUSTOMER SERVICE

  • Friendly, knowledgeable team ready to answer questions
  • Support to place orders or follow up on deliveries
  • Talk to a person based in one of our locations in Victoria, QLD, or NSW
ISO certification icon

QUALITY

  • ISO 9001:2015 Certified
  • Documented continuous improvement system
  • Dedicated Quality Team
  • Comprehensive non-conformance process
  • Regular product checks
CUSTOMER ALIGNMENT
we help our customers grow their businesses

Helping build strong customer relationships to foster long-term business success, Pivotech’s ensures its products, services, values, and strategies are in line with the needs, expectations, and preferences of its customers.

PLACING ORDERS
Technical Expertise

Our Team have a deep understanding of the technical aspects of our systems so you can rest assured you are ordering the right item. This extends to custom configurations where solutions are created for the out of the ordinary designs.

PivotPoint lets you manage your account and orders. You'll love the visibility and easy access to information.

With PivotPoint you can complete orders online, access technical details on products, favourite products to streamline reordering, access brochures, generate your pricelists, view your invoices and dispatch notes.

MANAGING PROJECTS
Supportive Collaboration

From initial project discussions, bespoke solution driven designs, configuration tools and delivery support, Pivotech will be with you throughout the project.

TECHNICAL SUPPORT
Training on PivotPoint and Pro

In depth person-to-person or video link training covering off all aspects of PivotPoint and PRO advantages to streamline your business.

INCREASING EFFICIENCIES
Guaranteed to surpass expectations

Utilizing PivotPoint and PRO into your daily operations will make a huge difference from your day-to-day activities through to larger projects. Plan, customize, order and track - all at your fingertips.

All of this and more …

Increase Your Business Efficiency

Pivotech’s Operational Excellence

Systems

Automate your business with PRO and PivotPoint
Manage your jobs on one platform
Ordering history and invoice records
Easy to read point of sale tools

Workflow

Easy screen configuration and sizing
Pricelist downloads
Selectable favourites for fast, easy ordering
Check progress of orders

Support

Technical resources available
Product training
Marketing brochures to help point of sale success

Supply

Private fleet of trucks
Regular set delivery runs
Nationwide availability
International options available

Focus on service & support

What our customers say

  • Envy Glass

    We use Pivotech showers and can’t rate them highly enough.

    Tate Natty, Envy Glass

  • NQ Discount Glass

    We have been dealing with Pivotech for 17 years, buying lengths to build our own shower screens and also buying shower kits. Their service from the very start and all the way through has been fantastic. They are easy to work with and are very efficient. They have a great variety of products. I can’t see us using anyone else in the future.

    Jared Glaspy, NQ Discount Glass

  • Port City Glass

    "I am always impressed with how easy it is to work with the Pivotech team and the help they give over and above. This unusual configuration was outside of the box and came up a treat. Thanks Pivotech!"

    Brett, Port City Glass

  • Speedy Shower Screens

    Pivotech has been an essential partner in the growth of Speedy Shower Screens over the past 20 years, consistently supplying high-quality products efficiently and on time. Their team is a pleasure to work with and provides valuable support whenever issues arise. Thank you to the entire Pivotech team for your continued dedication and partnership.

    Speedy Shower Screens

  • Coastwide Glass

    As a new business owner, it was quite difficult to find my feet, especially with suppliers. Pivotech was so easy to deal with from the start. Matt actually drove an hour to my work space to get a feel for how Pivotech could best help me. He then showed me how to use the Pivotech software and has always been a phone call away when I need help with anything.

    Rhys, Coastwide Glass

Simplify Your Work Life

Configure with PivotPoint Pro

Stop wasting time on calculation errors.

 

The PivotPoint Pro app lets you confidently configure, calculate, and order shower screens and wardrobe door systems. Talk to our team to get started with our exclusive CPQ (configure, price, quote) software.